Shipping policy
Shipping Policy
At Aluras.co, we aim to ensure that every customer is fully satisfied with their purchase. We strive to deliver your order as quickly as possible, often before the estimated delivery date. If you are not completely satisfied with your purchase for any reason, we offer returns, exchanges, and refunds within 30 days, subject to our Return & Refund Policy.
We currently ship only within the United States.
SHIPPING DETAILS
Shipping Costs
- We offer Free Shipping on all orders.
- No additional shipping fees will be charged at checkout.
Order Cut-off Time
- Orders placed before 5:00 PM (EST) (Eastern Standard Time) are processed the same business day.
Handling Time
- Orders are processed and fulfilled within 1–2 business days (Monday–Friday).
Transit Time (Shipping Time)
- Standard shipping typically takes 5–8 business days (Monday–Friday) after dispatch.
SHIPPING CARRIER
We ship orders through trusted carriers such as USPS, UPS, FedEx, or other reliable shipping partners, depending on your location and the fastest available service.
CHANGE OF DELIVERY ADDRESS
If you need to update your delivery address, please contact us within 24 hours of placing your order. Once your order has been shipped, we are unable to change the delivery address.
Email: support@aluras.co
CONTACT INFORMATION
Aluras LLC
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
Website: Aluras.co
Email: support@aluras.co
Phone: +1 (612) 782-7009
Address:
15 N Granier Ave
Atlantic City, WY 82520
United States